This is Shivani Dev this side.we have ordered a pizza for kids at home around nine on. your pizzas your staff and his manners so so so poor and. i sending you one photo of you pizza which The last time I had eaten. manager and be professional, you are not running a family business out there, for god sake.
eventually when i got hold of manager he starting defending his staff!! grow up mr. not the first time that the staff misbehaved over the phone and i asked to put my call through to the manager they hung up my call.
#Dominos online customer care for free#
come on i am going to pay for food not asking for free ? so i should be treated like a valued customer not like a wanderer looking for free food. what is this sir ? your staff is untrained don't even have manners to talk to customer. then i told him please give me your seniors number he told i can't give you then i told him i will complain for you he told me in hindi " JO UKHADNA HAI UKHAD LO ". so i was call to store and asked me and my guest was so hungry so he tell me you all go to MURTHAL and eat. i did't accept your pizza becouse you sdp rudely talk to me. but sir your pizzas was so so so so poor then i called back the dominos the manager said my senior sdp will come and he check the pizzas then we will take you remake pizzas ok no problem. i ordered one cheese burst double cheese margherita and second was deep dish fresh veggie. My name is rajesh, i ordered two pizzas yesterday at 9:52 and i got the pizzas at 10:15. If you cant take so many orders then better take the orders which you can deliver, dont play with I was so annoyed last night that I should visit their outlet & should talk to the manager directly but Then I thought it will be of no use when they are just not responding on calls.
Just that Dominos has got branding & so many coutomers they cant act so rudely with people. Order getting delivered in 30 minutes is not applicable to any of Chennai outlet but if you are commiting for 1 hour then you should not behave so rude. & it was too late that we cant order from anywhere but had to cook at 10.15pm. It was so annoying if you can deliever atleast inform the coustomer & he should not wait. We again waited for 15 minutes & then continously from 9.30pm till 10.00pm, I was calling but there was no one to answer the call, forget about the pizzas. I called around 9.10pm & the executive was very rude & told me it will get delivered in another 5 minutes as the person is on the way. I waited till 9.00pm but there was no delivery. The excutive told me clearly it will take 1 hour to deliver, for which I said its ok. We ordered Pizza yesterday at 7.51pm & the bill amount was close to Rs. Is the company trying to cheat clients?Īn international brand is turning into an Indian nightmare. And it can take much longer to deliver to your door step. One of the most hilarious one was that Dominos is only responsible for delivering the order till the society gate. Once I got a 300 rupee discount and other times I got arguments and stupid reasons for not making it on time. Even the packaging is dirty and needs to be wiped at home before we can even open the packaging. Once I actually received a pizza with three pieces of bread and three pieces with ALL the topping. Just dump everything on the plate without concern about the portions or even distribution of toppings. The quality of food and even the packaging is ridiculously 'Dhaba' style. That is the responsibility of the Manager and Dominos.
I can understand that the team members can be true but I don't think customers should be the harassed to train these new members. Most of the team, Manager included, make up their own policies and rules. This complaint is regarding three things:
0 kommentar(er)
